End-User License Agreement

1. Acceptance of This Agreement

This End-User License Agreement (the "Agreement") is a legal agreement between you and Heart Music Entertainment ("Heart Music Entertainment", "we", "us", or "our") governing your access to and use of the website at https://heartmusicent.com and any content, features, or services made available through it (collectively, the "Site").

By accessing, browsing, or otherwise using the Site — including by submitting a quote request — you confirm that you have read, understood, and agree to be bound by this Agreement and by our Privacy Policy. If you do not agree, please do not use the Site.

You must be at least the age of majority in your province or territory of residence, and capable of forming a binding contract, to use the Site.

2. Licence to Use the Site

Subject to your continued compliance with this Agreement, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable licence to access and view the Site for your own personal, non-commercial purposes — namely, learning about our services and requesting a quote.

This is a licence to use, not a transfer of ownership. All rights not expressly granted to you in this Agreement are reserved by us and our licensors.

3. Restrictions on Use

You agree that you will not, and will not permit any other person to:

• copy, reproduce, republish, distribute, or publicly display any part of the Site — including photographs, video, audio mixes, logos, or written copy — except as expressly permitted in writing by us;
• use any robot, spider, scraper, crawler, or other automated means to access, monitor, or copy the Site or its content;
• frame, mirror, or otherwise present any part of the Site as if it were your own or another party's;
• use the Site or any content from it to train, fine-tune, or otherwise develop a machine learning or artificial intelligence model, without our prior written consent;
• attempt to probe, scan, disable, circumvent, or otherwise interfere with any security feature, access control, or rate limit of the Site;
• submit false, misleading, or fraudulent information through any form on the Site, or submit a quote request on behalf of another person without their authorization;
• transmit any virus, malware, or other harmful code, or take any action that imposes an unreasonable load on our infrastructure or that of our service providers;
• use the Site for any unlawful purpose or in violation of any applicable federal, provincial, or municipal law.

4. Intellectual Property

The Site and all of its contents — including text, graphics, photographs, event imagery, audio mixes, video, page layouts, design elements, and the Heart Music Entertainment name and logo — are owned by us or our licensors and are protected by Canadian and international copyright, trademark, and other intellectual property laws.

Client and venue logos displayed on the Site are the trademarks of their respective owners. They appear solely to identify organizations we have provided services for, and their display does not imply any endorsement, sponsorship, or affiliation beyond that working relationship.

Photographs and audio recordings featured in our portfolio may also be subject to the rights of the photographers, videographers, recording artists, and rights holders who created or own the underlying works. Nothing on the Site grants you any licence to those underlying works.

5. Quote Requests Are Not a Booking Contract

The quote request form on the Site allows you to tell us about your event and ask for pricing. Submitting a quote request does not reserve a date, does not create a booking, and does not create a contract for services.

Any pricing, package information, or availability presented on the Site or in a quote we send you is an estimate provided for your consideration. It is subject to change, subject to our confirmation, and subject to the specific requirements of your event.

A booking is only formed when we and you enter into a separate written service agreement setting out the services, date, venue, fees, deposit, and cancellation terms for your event. That service agreement — and not this Agreement — governs the provision of DJ, MC, lighting, and related services. In the event of any conflict between this Agreement and a signed service agreement, the service agreement governs as to the services.

Accepting or declining a quote through a link we send you records your response so we can act on it. It does not waive any term of the applicable service agreement.

6. Information and Materials You Submit

When you submit a quote request or otherwise contact us, you agree that the information you provide is accurate, current, and complete, and that you will update us if it changes.

You may share materials with us in connection with your event — for example song requests and playlists, timelines, venue details, pronunciation notes, or special instructions. You grant us a non-exclusive, royalty-free licence to store, reproduce, and use those materials for the purpose of responding to your enquiry, preparing your quote, and planning and delivering your event.

Do not submit anything through the Site that you do not have the right to share, or that is confidential to someone else. Please do not submit payment card numbers, government identification numbers, or other sensitive personal information through the forms on the Site — we do not request that information there.

How we handle the personal information you provide is described in our Privacy Policy.

7. Third-Party Content, Links, and Embeds

The Site links to and embeds content operated by third parties, including our social media profiles, an embedded audio player used to present our mixes, and services provided by Google.

Those services are governed by their own terms and privacy practices, not by this Agreement. We do not control them and are not responsible for their content, availability, or practices. Links to third-party sites are provided for convenience and do not constitute an endorsement.

8. Availability of the Site

We may change, suspend, or discontinue any part of the Site at any time, including content, features, pricing information, and package descriptions, without notice. We may also impose limits on certain features or restrict access to parts of the Site.

We do not guarantee that the Site will be available without interruption or that it will be free of errors, and we are not liable for any unavailability.

9. Disclaimer of Warranties

THE SITE AND ALL CONTENT ON IT ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that the information on the Site is accurate, complete, or current, or that the Site will be secure, uninterrupted, or free of viruses or other harmful components. You are responsible for verifying any information on which you intend to rely.

Some jurisdictions do not allow the exclusion of certain warranties. In those jurisdictions, the exclusions above apply to the fullest extent permitted by applicable law, and nothing in this Agreement limits any non-excludable statutory rights you may have as a consumer.

10. Limitation of Liability

To the fullest extent permitted by law, neither we nor our officers, employees, contractors, or suppliers will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunity, arising out of or relating to your use of — or inability to use — the Site, even if we have been advised of the possibility of those damages.

To the fullest extent permitted by law, our total aggregate liability arising out of or relating to the Site and this Agreement will not exceed one hundred Canadian dollars (CAD $100).

These limitations apply to your use of the Site. They do not limit our obligations under a signed service agreement for a booked event, which sets out its own terms, nor do they exclude liability that cannot be excluded under applicable law.

11. Indemnification

You agree to indemnify, defend, and hold harmless Heart Music Entertainment and its officers, employees, and contractors from and against any claims, liabilities, damages, losses, and expenses — including reasonable legal fees — arising out of or relating to your use of the Site, your breach of this Agreement, or your violation of any law or of the rights of any third party.

12. Suspension and Termination

The licence granted in Section 2 terminates automatically if you breach any term of this Agreement. We may also suspend or block your access to the Site at any time, at our discretion, including where we reasonably believe your use is unlawful, abusive, automated, or harmful to the Site or to other users.

Sections concerning intellectual property, disclaimers, limitation of liability, indemnification, and governing law survive any termination.

13. Changes to This Agreement

We may update this Agreement from time to time to reflect changes to the Site, our services, or applicable law. When we do, we will revise the "Last updated" date at the top of this page.

Your continued use of the Site after we post a revised Agreement means you accept the revised terms. We encourage you to review this page periodically.

14. Governing Law

This Agreement is governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable in that province, without regard to conflict of law principles.

You agree that the courts of the Province of Ontario will have exclusive jurisdiction over any dispute arising out of or relating to this Agreement or the Site, and you consent to the jurisdiction of those courts. Nothing in this section deprives you of the protection of the mandatory consumer protection laws of your place of residence.

15. General

This Agreement, together with our Privacy Policy, is the entire agreement between you and us regarding your use of the Site, and supersedes any prior understandings on that subject.

If any provision of this Agreement is found to be unenforceable, that provision will be limited or severed to the minimum extent necessary, and the remaining provisions will remain in full force. Our failure to enforce any provision is not a waiver of it.

You may not assign this Agreement. We may assign it in connection with a merger, acquisition, or sale of assets.

16. Contact Us

If you have questions about this Agreement, please get in touch:

• Email: info@heartmusicent.com
• Phone: (416) 920-3333
• Heart Music Entertainment, Toronto, ON, Canada

See also our Privacy Policy, which explains how we handle the personal information you provide.